Privacy Policy
Last updated: 16 April 2026
Monton Cleaning Service Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This policy is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Our website address is: www.montoncleaning.co.uk
Monton Cleaning Service Ltd is the data controller responsible for your personal data. If you have any questions about this privacy policy or our privacy practices, please contact us:
What Personal Data We Collect and Why We Collect It
Enquiry and Contact Forms
When you submit an enquiry or contact form on our website, we collect the information you provide — typically your name, email address, phone number, postcode, and the details of your enquiry. This data is received via email to Monton Cleaning and is used solely to respond to your enquiry and provide you with a quote for our services.
The legal basis for processing this data is our legitimate interest in responding to potential clients and providing our services.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We may use anonymised analytics tools to understand how visitors use our website. This data is aggregated and does not identify individual users. No personal data is shared with analytics providers.
Who We Share Your Data With
We do not sell, trade, or otherwise transfer your personal data to third parties. All information you provide to us is treated as strictly confidential.
We may share your data with trusted service providers who assist us in operating our website or conducting our business, provided those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or protect our rights.
How Long We Retain Your Data
If you submit an enquiry via our contact form, we retain your details for as long as necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-up queries — typically no longer than 2 years.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Rights Under UK GDPR
Under the UK General Data Protection Regulation, you have the following rights in relation to your personal data:
- Right of access — you have the right to request a copy of the personal data we hold about you.
- Right to rectification — you have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to erasure — you have the right to request that we delete your personal data in certain circumstances.
- Right to restrict processing — you have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability — you have the right to receive your personal data in a structured, commonly used format.
- Right to object — you have the right to object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at [email protected] or call us on 07783 603023.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service. Enquiry data submitted via our contact form is transmitted securely to our business email address and is not stored on third-party servers.
Data Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Monton Cleaning Service Ltd
Phone: 07783 603023
Email: [email protected]
Website: www.montoncleaning.co.uk